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PFCCpartners January Workshop

PFCCpartners Update – Where We Have Been, and Where We are Headed!

Libby Hoy, Founder and CEO, PFCCpartners

Welcome to the new year! Join us for a review of the growth of the PFCCpartners community in 2017 and the programs and offerings to support hospitals, ambulatory settings, behavioral health centers, patients and families, research teams, quality improvement organizations and national partners to integrate an authentic patient family-centered care culture in our healthcare system. Learn more about skills development programs for Advisors, clinical and improvement staff planned and in development for 2018. PFCCpartners continues to respond to the shifting needs of our healthcare partners to create a community of shared learning about the implementation of authentic patient family engagement.


PFCCpartners February Workshop

Patient and Family Centered Care: Transforming Culture and Practice

Donna Provenzano, Director Family-Centered Care Children’s Specialized Hospital, New Brunswick New Jersey Credentials-CTRS
Pat O’Hanlon, Family Faculty Coordinator, Children’s Specialized Hospital, New Brunswick, New Jersey Credentials- Family Member”
We will share an overview of our journey for the past twelve years and highlight our organization’s commitment to the authentic practices of PFCC. We will share how cultivating respectful partnerships with staff and families is integral to the culture of our hospital. We will give practical examples of how we have integrated PFCC into both clinical and non-clinical service lines. We will also include valuable resources and data from our Patient and Family Satisfaction Surveys.



PFCCpartners March Workshop

Patient-Centered Perioperative Management

Mitchell Heflin, MD, Associate Professor of Medicine, Duke University Health System
Senior Fellow in the Center for the Study of Aging and Human Development
Nancy Loyack, DNP, FNP-BC, Nurse Practitioner, Durham Veterans Affairs Health Care System
Serena Wong, DO, Fellow in Geriatric Medicine, Duke University Health System

The Perioperative Optimization of Senior Health (POSH) program is a collaboration among surgery, geriatric medicine, and anesthesia focused on improving the surgical experience for frail older adults. In a single visit, the POSH team assesses operative risks and empowers patients and families to optimize health to improve postoperative outcomes.



Speaking Engagements 

Do you have a keynote address, breakout session, webinar, corporate meeting or corporate retreat addressing Patient Family Centered Care topics?  We invite you to contact PFCCpartners to learn more about Libby Hoy and other members of the PFCCpartners Speakers Bureau.

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