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Program Information

PFCC Workplan

Monthly Workshops

Gateways to PFAC Learning Collaborative

Speaking Engagements

Facilitator Training

Patient Family Advisor Skills Exchange

Quality Improvement Basics for PFA’s

Completing the Team

PFCC Sustaining Partners



Contact us with any questions, comments, or concerns

By Phone: 562.961.1100

By Email:


PFCCpartners Sustaining Partnerships: 

  • Workplan
  • Recognition on Website
  • Conference Recognition
  • PFANetwork Sponsor
  • For more details, contact




Membership One Pager Completing the Team Gateways One Pager Facilitator One Pager PFASE One Pager









  • Assessing Current State
  • Integrating PFCC components into existing organizational structure
  • Patient and Family Engagement Strategies
  • Identifying and breaking down barriers to PFCC
  • Creating Leadership Buy In
  • Empowering Staff to Embrace PFCC
  • Strategic Planning for PFCC
  • PFCC Staff Training
  • Establishing Patient and Family Advisory Councils
  • Connecting to National, Regional and Local Resources for PFCC
  • Assembling and preparing Patient Family Advisory Panels for meetings & conferences



PFCC Presentations

Libby Hoy has been speaking on topics related to the practice of Patient and Family Centered Care from the perspective of the Patient and Family member for the last 20 years.  As a consultant to dozens of hospitals and healthcare organizations, she inspires the practice of patient and family centered care in healthcare professionals as well as patient and family partners.  Past Presentations, Speaking Engagements, and Workshops


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