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Patient Family Advisors in Merger and Acquisition

Presented by:

Mary Lynne Knighten, DNP, RN, NEA-BC
Patient Family Council Member
St. Francis Medical Center

Alice Gunderson, BA, BS
Lead Patient Family Advisor
St. Francis Medical Center

Derek S. Drake, DNP, RN, NE-BC, CNML, CNL
Chief Nursing Officer
St. Francis Medical Center

Clarice Crossley, RN, BSN, MHA
Interim Chief Nursing Officer
St. Francis Medical Center

Hospital and health system mergers, acquisitions (M&A) and partnership transactions are featured in the news almost daily. During the turbulent times of transition, the PFAs in an urban safety net hospital levered their partnership to generate organization stability. Participating in the required M&A activities became creative during the COVID-19 pandemic restrictions on gatherings and physical distancing.

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