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Archived Workshops

monthly workshop graphic 18

October 26th, 2018 – Beneficiary Family Engagement Program 

Presented by Vance Taylor Chief, Office of Access & Functional Needs at the California Governor’s Office of Emergency Services

September 28th, 2018 – Engaging Patients and Families in Meaningfully Conducting Patient-Centered Research

Presented by Caroline S. Blaum, MD, MS, and Alyce S. Adams, PhD

August 24th, 2018 – Integration of Behavioral Health for Complex Populations 

Presented by Jeffrey Ring, Inland Empire Health Plan

July 27, 2018 – All Voices Matter: One Hospital’s Journey to Foster Diverse Patient and Family Engagement

DeeJo Miller Patient and Family Engagement Program Manager Children’s Mercy Kansas City

June 22, 2018 – Experiments in Bringing Together a System PFAC

Morgan Horwood Project Coordinator, Office of Patient Experience, Sutter Health

May 25, 2018 – Aligning PFAC Strategic Priorities

Libby Hoy, Founder/CEO Lindsey Bourne, Director of Education PFCCpartners

April 27, 2018 – Empowering Patients and Families and Staff to Engage

Marion Moore, Patient Experience Manager at Dignity Health

March 23, 2018 – Patient-and Family-Centered Care: Transforming Culture and Practice

Donna Provenzano, Director Family Centered Care and Pat O’Hanlon, Family Faculty Coordinator Children’s Specialized Hospital, New Brunswick New Jersey

February 23, 2018 – Perioperative Optimization for Senior Health 

Serena Wong and Mitchell Heflin from Duke University,  Nancy Loyack from Durham Veterans Affairs Health Care System

January 26, 2018 – Update Where We Have Been and Where We are Headed

Presented by Libby Hoy, PFCCpartners

 November 17, 2017 – Open Notes PFE in Healthcare Transparency

Presented by:  Deborah Wachenheim, Manager of Stakeholder Engagement, OpenNotes
Kerry Litman, Physician Lead for PFCC, Kaiser Permanente Southern California Barbara Lewis, Advisor, Kaiser Permanente Southern California

October 27, 2017 – Strategies for Sustaining Patient Family Engagement Efforts

Presented by Lindsey Bourne, PFCCpartners

September 22, 2017 – Improving Patient Care by PFA Committee Participation

Presented by Wray Ryback

August 25, 2017 – PFANetwork

Presented by PFCCpartners


July 28, 2017A System Wide Approach to PFACs

Presented by Roberta Mori, Morgan Horwood, Sutter Health

June 23, 2017 Journey from PFAC to Boardroom

Presented by Joan Gallegos, MSW, RN

May 26, 2017 – How to Make the Business Case for Person-Centered Care

Presented by Erin C. Westphal, Program Officer at The Scan Foundation

April 28, 2017 – The Conversation Project

Presented by Kate DeBartolo, Institute for Healthcare Improvement





March 24, 2017 – National Academy of Medicine’s Guiding Framework to Person Family Engaged Care

Presented by Michelle Johnston-Fleece and Libby Hoy





January 27, 2017 – PFCCpartners Annual Community Update

Presented by Libby Hoy, Founder of PFCCpartners




November 18, 2016 – American College of Physicians Center for Patient Partnerships

Presented by Wendy Nickel, Director of Center for Patient Partnership in Healthcare, American College of Physicians

October 28, 2016 – Empowering the Voice

Presented by Valdez Bravo, Executive Assistant for Care Transformation at VA Portland Health Care System

September 23, 2016 – Engaging Families as a Strategy to Advance Quality and Safety

Presented by Maria Hopfgarten, Parent Partner and
Amy Jacquemard, CPXP, Program Admisitrator, Patient Family Experience from Children’s Hospital Colorado

August 26, 2016 – ETeam and Patient & Family Partnership

Presented by Chrissie Blackburn, University Hospitals Health Systems and Ed Suszkowski, PFA at University Hospitals Seidman Cancer Center

July 22, 2016 –  Patient Family Advisory Councils in Unique Settings

Presented by Monica Maldanado-Puertas of Memorialcare Health Foundation and Trish Foley of Tahoe Forest Hospital


June 24, 2016Patient Family Advisor’s Role in Quality Improvement

Presented by Lindsey Bourne of PFCCpartners


April 22, 2016 – Safeguarding Patient Safety

Presented by Boris Kalanj of Hospital Quality Institute and Karen Curtiss of PartnerHealth


March 25, 2016 – PFA Tier Model

Presented by Naomi Williams and Tevin Middleton of Georgia Regents Health


May 26, 2017 – How to Make the Business Case for Person-Centered Care

Presented by Erin Westphal from the Scan Foundation



One Comment
  1. Nice site, I will spread the word!

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