Archived Workshops
April 22, 2022 Moving Toward Behavioral Health Integration
Presented by:
Kristina Mody, Senior Manager, MPF, Purchaser Business Group on Health’s California Quality Collaborative
March 25, 2022 Layers of Protection for Patient Safety
Presented by:
Kim Werkmeister, MS, RN, CPHQ, CPPSSenior VP Improvement and Implementation, Cynosure Health
Nadine Olesky, Cynosure HQIC Patient Family Partnership Council (PFPC) Member
February 25, 2022 Diversity, Equity, and Inclusion Workgroup: See DEI Through Our Eyes
Presented by:
DEI Workgroup
January 28, 2022 What’s new in 2022? Patient Family Engagement for Equity
Presented by:
Libby Hoy
Founder and CEO
PFCCpartners
Lindsey Galli
Director of Education
PFCCpartners
December 3, 2021 University of Miami, Family Navigator Program: A successful model for linking individuals with disabilities to needed services
Presented by:
Nancy Torres Burling
Program Director. MA. University of Miami
Karla E. Mejia, MSW
Family Navigator Program, Mailman Center for Child Development, University of Miami Miller School of Medicine
Paulina Wolff
Family Navigator Program, Mailman Center for Child Development, University of Miami Miller School of Medicine
October 22, 2021 Epic My Chart and Patient-Centered Care
Presented by:
Andrea Meinert
Patient Experience Quality Management
Dana Demsky
Designer of My Chart
Rosie Bartel
PFAnetwork & PFCCpartners Advisory Boards, Epic Patient Family Advisory Council
September 24, 2021 Collaboration during the Pandemic: How can we be a part of the solution?
Facilitated by:
Lindsey Galli
Director of Education
PFCCpartners
Featuring:
Libby Airhart
Program Coordinator, CFC International
Patient Family Partner, Cynosure HQIC Patient Family Partnership Council
Michelle Smith, CPHQ
Quality Program Manager
Louisiana Hospital Association
August 27, 2021 Improving Communication in the Intensive Care Unit
Presented By:
Dong Chang, MD, MS
ICU Physician, Harbor UCLA Medical Center
Glen Cheng, MD, MS
ICU Physician, Southern California Kaiser Permanente
Libby Hoy
Founder/CEO, PFCCpartners
July 23, 2021 Expanding the Role of Community Health Workers/Promotores in Care Navigation
Presented By:
Brendaly Rodriguez, MA CPH
Director, Chula Vista Community Collaborative
Aida Meza
Care Navigator/Promotora
June 25, 2021 Better Together: Collaborative Approaches to Prevent Nursing Home Infections
Presented By:
Gabrielle Gussin, MS
Research Coordinator/Graduate Student
University of California, Irvine
May 28, 2021 A Year in Review: A Mental Health Check-in
Presented by
PFCCpartners
and
Naomi D. Williams
Patient & Family Support Coordinator, MPH/CHES, AU Medical Center
April 23, 2021 Reigniting Partnerships with Patients and Families
Presented by
Caroline DeLongchamps
Manager, Patient-and Family-Centered Care, Quality and Safety
Connie Montgomery
Patient Family Advisor, MUSC Health
Facilitated by
PFCCpartners
March 26, 2021 Patient and Clinician Perspectives on Open Notes: How Note Transparency Can Forge Better Care and Stronger Relationships
Presented by
Liz Salmi
Patient Advocate and Senior Strategist of Research Dissemination
OpenNotes, Beth Israel Deaconess Medical Center
Sigall Bell, MD
Director of Patient Safety & Discovery
OpenNotes
Associate Professor of Medicine
Harvard Medical School
Deb Wachenheim, MPP
Assistant Director of Research Dissemination, OpenNotes, Beth Israel Deaconess Medical Center
February 26, 2021 Leading in Times of Chaos: The Impact of Traumatic Stress on Individuals and the Culture of an Organization
Presented by
Diana Hendel, PharmD
Executive Coach and Leadership Consultant
January 29, 2021 Beyond the PFAC: Patient Family Engagement in 2021
Presented by
PFCCpartners
November 20, 2020 Maximizing Community Health Needs Assessments to Support Communities
Presented by
October 23, 2020 Connecting Communities to Health
Facilitated by
PFCCpartners
Presented by
Tiffany Jeanminette, MPA PMP
Director, Policy and Equity
Louisiana Public Health Institute
August 28, 2020 Diversity, Equity and Inclusion: Setting the Table for Equity
David White and Naomi Williams
DEI Workgroup Members
Janice Tufte, Patient Advisor
Ana Cupito, Research Associate
The National Academies of Sciences, Engineering, and Medicine
July 24, 2020 National Patient Advocate Foundation
Dr. Alan Balch, CEO
National Patient Advocate Foundation
June 26, 2020 Co-Designing Through the Crisis at the Sharp End
Ellen Crowe, RN, BSN, MBA
Director of Clinical Excellence & Care Redesign
The Connecticut Hospital Association
Mary Reich Cooper, M.D., J.D.
Chief Quality Officer and Senior Vice President
Clinical Services Connecticut Hospital Association
Donna Drouin, Patient Advocate
May 22, 2020 Patient Family Engagement During a Pandemic
April 24, 2020 Turning Harm Into Power: How Patients and Families Are Helping to Drive Diagnostic Quality at the Society to Improve Diagnosis in Medicine
March 27, 2020 PFA Summit: Co-Designing Patient-Centered Measurement
PFCCpartners
Discern Health
PFA Summit Participants
February 28, 2020 – Health Network – A Care Coordination Program for Patients Who Move During Treatment
Dr. Laszlo Madaras, MD, MPH, SFHM
Migrant Clinicians Network (MCN)
January 24, 2020 – Healthcare’s Patient Engagement Journey
Libby Hoy, Founder/CEO
PFCCpartners
November 22, 2019 – A Virtual Panel on Health Equity
Desiree Bradley, Patient Family Advisor, Patient Network and Engagement Lead, ATW Health Solutions
Brendaly Rodriguez, Consortium Core, Precision Medicine and Health Disparities Collaborative, University of Miami
Laszlo Madaras MD, MPH, SFHM
Chief Medical Officer, Migrant Clinicians Network
October 25, 2019 – Peer Support and Mentoring a Compassionate Offering
Judey Miller, National Patient Partner and Volunteer Peer Mentor
Kaiser Permanente
September 27, 2019 – Measuring What Matters with Patients and Families
Libby Hoy, Founder/CEO
Lindsey Galli, Director of Education
PFCCpartners
June 28th, 2019 – Engaging with the Patient-Centered Outcomes
Research Institute (PCORI)
Krista Woodward, MPH, MSW, PCORI, Matt Cheung, Ph.D., University of the Pacific, School of Pharmacy, and Janice Tufte, Hassanah Consulting
April 26th, 2019 – Okay, I have a Patient Family Advisory Council.
Now What?
Presented by Libby Hoy, Founder/CEO and Lindsey Galli, Director of Education PFCCpartners
March 22nd, 2019 –Patient and Family Engagement in the Medicare Population
Presented by Lance Coss, BFCC Program Director Livanta
February 22nd, 2019 – The Secret Sauce to Readmission Reduction Efforts
Presented by Yvonne Chan, RN, MSN, GCNS-BC, NE-BC, CCM Program Manager-Peninsula Circle of Care and Linda Essex, RN, OTL Nurse Care Manager, Palo Alto Medical Foundation
January 25th, 2019 – Annual PFCCpartners Update
October 26th, 2018 – Patient Family Engagement: From Feedback to Feed
Presented by Libby Hoy, Founder/CEO and Lindsey Galli, Director of Education
PFCCpartners
September 28th, 2018 – Engaging Patients and Families in Meaningfully Conducting Patient-Centered Research
Presented by Caroline S. Blaum, MD, MS, and Alyce S. Adams, PhD
August 24th, 2018 – Integration of Behavioral Health for Complex Populations
Presented by Jeffrey Ring, Inland Empire Health Plan
July 27, 2018 – All Voices Matter: One Hospital’s Journey to Foster Diverse Patient and Family Engagement
DeeJo Miller Patient and Family Engagement Program Manager Children’s Mercy Kansas City
June 22, 2018 – Experiments in Bringing Together a System PFAC
Morgan Horwood Project Coordinator, Office of Patient Experience, Sutter Health
May 25, 2018 – Aligning PFAC Strategic Priorities
Libby Hoy, Founder/CEO Lindsey Bourne, Director of Education PFCCpartners
April 27, 2018 – Empowering Patients and Families and Staff to Engage
Marion Moore, Patient Experience Manager at Dignity Health
March 23, 2018 – Patient-and Family-Centered Care: Transforming Culture and Practice
Donna Provenzano, Director Family Centered Care and Pat O’Hanlon, Family Faculty Coordinator Children’s Specialized Hospital, New Brunswick New Jersey
February 23, 2018 – Perioperative Optimization for Senior Health
Serena Wong and Mitchell Heflin from Duke University, Nancy Loyack from Durham Veterans Affairs Health Care System
January 26, 2018 – Update Where We Have Been and Where We are Headed
Presented by Libby Hoy, PFCCpartners
November 17, 2017 – Open Notes PFE in Healthcare Transparency
Presented by: Deborah Wachenheim, Manager of Stakeholder Engagement, OpenNotes
Kerry Litman, Physician Lead for PFCC, Kaiser Permanente Southern California Barbara Lewis, Advisor, Kaiser Permanente Southern California
October 27, 2017 – Strategies for Sustaining Patient Family Engagement Efforts
Presented by Lindsey Bourne, PFCCpartners
September 22, 2017 – Improving Patient Care by PFA Committee Participation
Presented by Wray Ryback
August 25, 2017 – PFANetwork
Presented by PFCCpartners
July 28, 2017 – A System Wide Approach to PFACs
Presented by Roberta Mori, Morgan Horwood, Sutter Health
June 23, 2017 – Journey from PFAC to Boardroom
Presented by Joan Gallegos, MSW, RN
May 26, 2017 – How to Make the Business Case for Person-Centered Care
Presented by Erin C. Westphal, Program Officer at The Scan Foundation
April 28, 2017 – The Conversation Project
Presented by Kate DeBartolo, Institute for Healthcare Improvement
March 24, 2017 – National Academy of Medicine’s Guiding Framework to Person Family Engaged Care
Presented by Michelle Johnston-Fleece and Libby Hoy
January 27, 2017 – PFCCpartners Annual Community Update
Presented by Libby Hoy, Founder of PFCCpartners
November 18, 2016 – American College of Physicians Center for Patient Partnerships
Presented by Wendy Nickel, Director of Center for Patient Partnership in Healthcare, American College of Physicians
October 28, 2016 – Empowering the Voice
Presented by Valdez Bravo, Executive Assistant for Care Transformation at VA Portland Health Care System
September 23, 2016 – Engaging Families as a Strategy to Advance Quality and Safety
August 26, 2016 – ETeam and Patient & Family Partnership
Presented by Chrissie Blackburn, University Hospitals Health Systems and Ed Suszkowski, PFA at University Hospitals Seidman Cancer Center
July 22, 2016 – Patient Family Advisory Councils in Unique Settings
Presented by Monica Maldanado-Puertas of Memorialcare Health Foundation and Trish Foley of Tahoe Forest Hospital
June 24, 2016 – Patient Family Advisor’s Role in Quality Improvement
Presented by Lindsey Bourne of PFCCpartners
April 22, 2016 – Safeguarding Patient Safety
Presented by Boris Kalanj of Hospital Quality Institute and Karen Curtiss of PartnerHealth
March 25, 2016 – PFA Tier Model
Presented by Naomi Williams and Tevin Middleton of Georgia Regents Health
May 26, 2017 – How to Make the Business Case for Person-Centered Care
Presented by Erin Westphal from the Scan Foundation
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