Archived Workshops
February 22nd, 2019 – The Secret Sauce to Readmission Reduction Efforts
Presented by Yvonne Chan, RN, MSN, GCNS-BC, NE-BC, CCM Program Manager-Peninsula Circle of Care and Linda Essex, RN, OTL Nurse Care Manager, Palo Alto Medical Foundation
January 25th, 2019 – Annual PFCCpartners Update
October 26th, 2018 – Patient Family Engagement: From Feedback to Feed
Presented by Libby Hoy, Founder/CEO and Lindsey Galli, Director of Education
PFCCpartners
September 28th, 2018 – Engaging Patients and Families in Meaningfully Conducting Patient-Centered Research
Presented by Caroline S. Blaum, MD, MS, and Alyce S. Adams, PhD
August 24th, 2018 – Integration of Behavioral Health for Complex Populations
Presented by Jeffrey Ring, Inland Empire Health Plan
July 27, 2018 – All Voices Matter: One Hospital’s Journey to Foster Diverse Patient and Family Engagement
DeeJo Miller Patient and Family Engagement Program Manager Children’s Mercy Kansas City
June 22, 2018 – Experiments in Bringing Together a System PFAC
Morgan Horwood Project Coordinator, Office of Patient Experience, Sutter Health
May 25, 2018 – Aligning PFAC Strategic Priorities
Libby Hoy, Founder/CEO Lindsey Bourne, Director of Education PFCCpartners
April 27, 2018 – Empowering Patients and Families and Staff to Engage
Marion Moore, Patient Experience Manager at Dignity Health
March 23, 2018 – Patient-and Family-Centered Care: Transforming Culture and Practice
Donna Provenzano, Director Family Centered Care and Pat O’Hanlon, Family Faculty Coordinator Children’s Specialized Hospital, New Brunswick New Jersey
February 23, 2018 – Perioperative Optimization for Senior Health
Serena Wong and Mitchell Heflin from Duke University, Nancy Loyack from Durham Veterans Affairs Health Care System
January 26, 2018 – Update Where We Have Been and Where We are Headed
Presented by Libby Hoy, PFCCpartners
November 17, 2017 – Open Notes PFE in Healthcare Transparency
Presented by: Deborah Wachenheim, Manager of Stakeholder Engagement, OpenNotes
Kerry Litman, Physician Lead for PFCC, Kaiser Permanente Southern California Barbara Lewis, Advisor, Kaiser Permanente Southern California
October 27, 2017 – Strategies for Sustaining Patient Family Engagement Efforts
Presented by Lindsey Bourne, PFCCpartners
September 22, 2017 – Improving Patient Care by PFA Committee Participation
Presented by Wray Ryback
August 25, 2017 – PFANetwork
Presented by PFCCpartners
July 28, 2017 – A System Wide Approach to PFACs
Presented by Roberta Mori, Morgan Horwood, Sutter Health
June 23, 2017 – Journey from PFAC to Boardroom
Presented by Joan Gallegos, MSW, RN
May 26, 2017 – How to Make the Business Case for Person-Centered Care
Presented by Erin C. Westphal, Program Officer at The Scan Foundation
April 28, 2017 – The Conversation Project
Presented by Kate DeBartolo, Institute for Healthcare Improvement
March 24, 2017 – National Academy of Medicine’s Guiding Framework to Person Family Engaged Care
Presented by Michelle Johnston-Fleece and Libby Hoy
January 27, 2017 – PFCCpartners Annual Community Update
Presented by Libby Hoy, Founder of PFCCpartners
November 18, 2016 – American College of Physicians Center for Patient Partnerships
Presented by Wendy Nickel, Director of Center for Patient Partnership in Healthcare, American College of Physicians
October 28, 2016 – Empowering the Voice
Presented by Valdez Bravo, Executive Assistant for Care Transformation at VA Portland Health Care System
September 23, 2016 – Engaging Families as a Strategy to Advance Quality and Safety
August 26, 2016 – ETeam and Patient & Family Partnership
Presented by Chrissie Blackburn, University Hospitals Health Systems and Ed Suszkowski, PFA at University Hospitals Seidman Cancer Center
July 22, 2016 – Patient Family Advisory Councils in Unique Settings
Presented by Monica Maldanado-Puertas of Memorialcare Health Foundation and Trish Foley of Tahoe Forest Hospital
June 24, 2016 – Patient Family Advisor’s Role in Quality Improvement
Presented by Lindsey Bourne of PFCCpartners
April 22, 2016 – Safeguarding Patient Safety
Presented by Boris Kalanj of Hospital Quality Institute and Karen Curtiss of PartnerHealth
March 25, 2016 – PFA Tier Model
Presented by Naomi Williams and Tevin Middleton of Georgia Regents Health
May 26, 2017 – How to Make the Business Case for Person-Centered Care
Presented by Erin Westphal from the Scan Foundation
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