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Archived Workshops

monthly workshop graphic 18

August 28, 2020 Diversity, Equity and Inclusion: Setting the Table for Equity

David White and Naomi Williams
DEI Workgroup Members

Janice Tufte, Patient Advisor

Ana Cupito, Research Associate
The National Academies of Sciences, Engineering, and Medicine

July 24, 2020 National Patient Advocate Foundation

Dr. Alan Balch, CEO
National Patient Advocate Foundation

June 26, 2020 Co-Designing Through the Crisis at the Sharp End

Ellen Crowe, RN, BSN, MBA
Director of Clinical Excellence & Care Redesign
The Connecticut Hospital Association

Mary Reich Cooper, M.D., J.D.
Chief Quality Officer and Senior Vice President
Clinical Services Connecticut Hospital Association

Donna Drouin, Patient Advocate

May 22, 2020 Patient Family Engagement During a Pandemic

Libby Hoy, Founder/CEO
Lindsey Galli, Director of Education
Miguel Renteria, Performance Improvement Team
Los Angeles County Department of Health Services
Sergio Quintanilla, Patient Family Advisor
San Gabriel Valley Health Center Group
Christie Blackburn, Principal Advisor, Patient and Family Engagement
Lisa Danielpour, President, UH Rainbow Babies and Children’s Hospital Patient and Family Partnership Council
University Hospitals Health System

April 24, 2020 Turning Harm Into Power: How Patients and Families Are Helping to Drive Diagnostic Quality at the Society to Improve Diagnosis in Medicine

Suz Schrandt, JD
Society to Improve Diagnostic Medicine (SIDM)

March 27, 2020 PFA Summit: Co-Designing Patient-Centered Measurement

Discern Health
PFA Summit Participants

February 28, 2020 – Health Network – A Care Coordination Program for Patients Who Move During Treatment

Dr. Laszlo Madaras, MD, MPH, SFHM
Migrant Clinicians Network (MCN)

January 24, 2020 – Healthcare’s Patient Engagement Journey

Libby Hoy, Founder/CEO

November 22, 2019 – A Virtual Panel on Health Equity

Desiree Bradley, Patient Family Advisor, Patient Network and Engagement Lead, ATW Health Solutions
Brendaly Rodriguez, Consortium Core, Precision Medicine and Health Disparities Collaborative, University of Miami
Laszlo Madaras MD, MPH, SFHM
Chief Medical Officer, Migrant Clinicians Network

October 25, 2019 – Peer Support and Mentoring a Compassionate Offering 

Judey Miller, National Patient Partner and Volunteer Peer Mentor
Kaiser Permanente

September 27, 2019 – Measuring What Matters with Patients and Families

Libby Hoy, Founder/CEO
Lindsey Galli, Director of Education

June 28th, 2019 – Engaging with the Patient-Centered Outcomes
Research Institute (PCORI)

Krista Woodward, MPH, MSW, PCORI, Matt Cheung, Ph.D., University of the Pacific, School of Pharmacy, and Janice Tufte, Hassanah Consulting

April 26th, 2019 – Okay, I have a Patient Family Advisory Council.
Now What?

Presented by Libby Hoy, Founder/CEO and Lindsey Galli, Director of Education PFCCpartners

March 22nd, 2019 –Patient and Family Engagement in the Medicare Population

Presented by Lance Coss, BFCC Program Director Livanta

February 22nd, 2019 – The Secret Sauce to Readmission Reduction Efforts

Presented by Yvonne Chan, RN, MSN, GCNS-BC, NE-BC, CCM Program Manager-Peninsula Circle of Care and  Linda Essex, RN, OTL Nurse Care Manager, Palo Alto Medical Foundation

January 25th, 2019 – Annual PFCCpartners Update

Presented by Libby Hoy, Founder/CEO PFCCpartners

October 26th, 2018 – Patient Family Engagement: From Feedback to Feed

Presented by Libby Hoy, Founder/CEO and Lindsey Galli, Director of Education

September 28th, 2018 – Engaging Patients and Families in Meaningfully Conducting Patient-Centered Research

Presented by Caroline S. Blaum, MD, MS, and Alyce S. Adams, PhD

August 24th, 2018 – Integration of Behavioral Health for Complex Populations 

Presented by Jeffrey Ring, Inland Empire Health Plan

July 27, 2018 – All Voices Matter: One Hospital’s Journey to Foster Diverse Patient and Family Engagement

DeeJo Miller Patient and Family Engagement Program Manager Children’s Mercy Kansas City

June 22, 2018 – Experiments in Bringing Together a System PFAC

Morgan Horwood Project Coordinator, Office of Patient Experience, Sutter Health

May 25, 2018 – Aligning PFAC Strategic Priorities

Libby Hoy, Founder/CEO Lindsey Bourne, Director of Education PFCCpartners

April 27, 2018 – Empowering Patients and Families and Staff to Engage

Marion Moore, Patient Experience Manager at Dignity Health

March 23, 2018 – Patient-and Family-Centered Care: Transforming Culture and Practice

Donna Provenzano, Director Family Centered Care and Pat O’Hanlon, Family Faculty Coordinator Children’s Specialized Hospital, New Brunswick New Jersey

February 23, 2018 – Perioperative Optimization for Senior Health 

Serena Wong and Mitchell Heflin from Duke University,  Nancy Loyack from Durham Veterans Affairs Health Care System

January 26, 2018 – Update Where We Have Been and Where We are Headed

Presented by Libby Hoy, PFCCpartners

 November 17, 2017 – Open Notes PFE in Healthcare Transparency

Presented by:  Deborah Wachenheim, Manager of Stakeholder Engagement, OpenNotes
Kerry Litman, Physician Lead for PFCC, Kaiser Permanente Southern California Barbara Lewis, Advisor, Kaiser Permanente Southern California

October 27, 2017 – Strategies for Sustaining Patient Family Engagement Efforts

Presented by Lindsey Bourne, PFCCpartners

September 22, 2017 – Improving Patient Care by PFA Committee Participation

Presented by Wray Ryback

August 25, 2017 – PFANetwork

Presented by PFCCpartners

July 28, 2017A System Wide Approach to PFACs

Presented by Roberta Mori, Morgan Horwood, Sutter Health

June 23, 2017 Journey from PFAC to Boardroom

Presented by Joan Gallegos, MSW, RN

May 26, 2017 – How to Make the Business Case for Person-Centered Care

Presented by Erin C. Westphal, Program Officer at The Scan Foundation

April 28, 2017 – The Conversation Project

Presented by Kate DeBartolo, Institute for Healthcare Improvement

March 24, 2017 – National Academy of Medicine’s Guiding Framework to Person Family Engaged Care

Presented by Michelle Johnston-Fleece and Libby Hoy

January 27, 2017 – PFCCpartners Annual Community Update

Presented by Libby Hoy, Founder of PFCCpartners

November 18, 2016 – American College of Physicians Center for Patient Partnerships

Presented by Wendy Nickel, Director of Center for Patient Partnership in Healthcare, American College of Physicians

October 28, 2016 – Empowering the Voice

Presented by Valdez Bravo, Executive Assistant for Care Transformation at VA Portland Health Care System

September 23, 2016 – Engaging Families as a Strategy to Advance Quality and Safety

Presented by Maria Hopfgarten, Parent Partner and
Amy Jacquemard, CPXP, Program Admisitrator, Patient Family Experience from Children’s Hospital Colorado

August 26, 2016 – ETeam and Patient & Family Partnership

Presented by Chrissie Blackburn, University Hospitals Health Systems and Ed Suszkowski, PFA at University Hospitals Seidman Cancer Center

July 22, 2016 –  Patient Family Advisory Councils in Unique Settings

Presented by Monica Maldanado-Puertas of Memorialcare Health Foundation and Trish Foley of Tahoe Forest Hospital


June 24, 2016Patient Family Advisor’s Role in Quality Improvement

Presented by Lindsey Bourne of PFCCpartners

April 22, 2016 – Safeguarding Patient Safety

Presented by Boris Kalanj of Hospital Quality Institute and Karen Curtiss of PartnerHealth

March 25, 2016 – PFA Tier Model

Presented by Naomi Williams and Tevin Middleton of Georgia Regents Health

May 26, 2017 – How to Make the Business Case for Person-Centered Care

Presented by Erin Westphal from the Scan Foundation

One Comment
  1. Nice site, I will spread the word!

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