No One Dies Alone: A Story of Compassion

Presented by:

Michelle Bogarin, BS
Patient Satisfaction Coordinator
St. Francis Medical Center

Erika Martinez
Decedent Affairs Coordinator
St. Francis Medical Center

Paulette Bradley
Patient Family Advisor
St. Francis Medical Center

No One Dies Alone, is a story of compassion. Compassion drove community hospital to partner with Patient Family Advisors to design, implement and participate in a program that honors the dignity and reflects the needs of patients who may not have families or access to loved ones at their end of life; particularly during COVID-19 pandemic restrictions. Being creative and resourceful; tools recruitment processes, training and implementation of a hospital-wide initiative was co-designed.