Improving Patient Experience via Virtual TeleDermatology Care at Sutter Health

Presented by:

Mary Schramke, Phd, MBA
Patient Family Advisor
Palo Alto Medical Foundation/Sutter Health

William Bratz
Patient Experience Program Manager
Center of Excellence for Patient Experience

Across Sutter Health, is a care gap for patients to access dermatology. In some geographic areas, patients can wait up to six months for an appointment. By utilizing virtual technology, Sutter can provide patients with improved access to quality dermatology care in a faster, more convenient, and affordable way. Sutter Patient Family Advisors provided input on the parts of this platform that connect with the patient prior to launching this service to the public.

Join Zoom Meeting
https://us02web.zoom.us/j/83519176011

Meeting ID: 835 1917 6011
One tap mobile
+16699006833,,83519176011# US (San Jose)
+13462487799,,83519176011# US (Houston)

Dial by your location
        +1 669 900 6833 US (San Jose)
        +1 346 248 7799 US (Houston)
        +1 253 215 8782 US (Tacoma)
        +1 301 715 8592 US (Germantown)
        +1 312 626 6799 US (Chicago)
        +1 646 558 8656 US (New York)

Meeting ID: 835 1917 6011
Find your local number: https://us02web.zoom.us/u/kcGma8R3zw