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Gateways to PFA Program


Accepting Applications Now


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A proven method to establish a Patient Family Advisory Council (PFAC) or engage patients and families in improvement. This six month online learning collaborative helps you utilize existing resources in your organization and pairs them with tools, resources, and a learning community to integrate the patient voice in your organization.

Your team will attend five web-based learning sessions, with action periods in between each session. During these action periods, your team will utilize resources, materials, and the peer learning community to complete assignments in your own organization. The aim of the Gateways Learning Collaborative is to utilize the change package provided to implement a high impact and sustainable patient family advisory councils or programs in your organization.

Gateway 1: Setting the Table in Your Organization
Gateway 2: Recruitment of Patient & Family Advisors
Gateway 3: Orientation
Gateway 4: Launching the First Meeting
Gateway 5: Sustainability Practices

Additional Support Includes

  • Templates, Examples, Resources
  • One to One Technical Support through “Office Hours”
  • Gateways to PFA Program Planning Tool
  • Community of Practice for ongoing support following the Collaborative
  • Online portal unique to the teams within this collaborative for sharing activities,                           assignments and idea sharing

Gateways to PFA Program Planning Tool 
This tool has been developed to provide support to hospitals and healthcare organizations as they prepare to begin the Gateways to Patient Family Advisory Councils Learning Collaborative, presented by PFCCpartners

Gateway Learning Objectives

PFCCp Gateways Information and FAQ_2018

For more information, call 562-961-1100 or email

Gateways to PFA Program Informational Webinar Recording 

Program Cost:  $3200

For More Information:

  • Click here for Frequently Asked Questions
  • For enrollment or more information email
  • Call 562-961-1100


Submit an application for PFCCpartners Gateways to PFA Program for the next Collaborative! To find out how your organization can host your own Gateways Learning  Collaborative, contact





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