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2020 PFCC Conference: A Virtual Skills Exchange Event Page

2020 Conference Banner

Welcome to the PFCC Conference: A Virtual Skills Exchange.  You can use this page to navigate the different sessions of this year’s event.  Clicking on the Session Title below will take you to that session page for descriptions and speaker information.  Zoom meeting details are available on the session page.  Slide decks, recordings, and supplemental materials are also accessed on the session pages. 

Each session is held in an individual Zoom virtual room, with unique access information (Meeting IDs).  Click the “Join Here” button at the session’s start time to access that Zoom virtual room.  You will be asked to provide your name and email address when joining each new session. You may also choose to download and reference the Event Syllabus to navigate the event sessions.

For CEUs, you will need to attend the session live, through the Zoom application.  Listening by phone call is not adequate to obtain CEU credits.  A total of six credits are available, two for the first day, and four credits for attending the second day.  You must attend all events for the day in which you are obtaining credits. 


All times in Pacific Time

Monday, September 21, 2020

9:00 – 10:00 am – Opening Session

Brave Space Conversation: Partnership in the Face of Two Pandemics
Patrick Gee, Denean Greene and LaToshia Rouse
Facilitated by Ayodola Anise

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———-10:00 – 10:15 am Break ———

10:15 – 11:15 am – Breakout Session, Choose one

Partnering for Better Measurement

Ellen Schultz, Hala Durrah, Hillary Washburn, Derek Forfang

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11:15 am – 12:15 pm – Networking Session

Not Your Normal Virtual Happy Hour
A 10 Year Celebration

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Tuesday, September 22, 2020

8:45 – 10:00 am Opening Mindful Exercise and Panel

Mindfulness Exercise
Abhi Dalal
Partnership Panel
Rosie Bartel, Carlos Benavides, Eli Quisenberry, and Gilbert Salinas
Facilitated by Libby Hoy
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10:00 – 11:00 am – Breakout Session, Choose One

No One Dies Alone: A Story of Compassion

Michelle Bogarin, Paulette Bradley, Erika Martinez

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Breakthroughs to Evaluate your PAC’s Effectiveness

Linda Fahey, Kerry Litman, Mike Adamson, Susan Mahler

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PFAC’s and Behavioral Health

Glenn Kopelson, Martha Browning, Steve Cohen, Maria Monica Dela Cruz

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Lasting Lessons about Measuring What Matters

Alexis Malfesi, Theresa Schmidt, Stephen Hoy

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———- 11:00 – 11:15 am Break ———-

11:15 am – 12:15 pm PST – Breakout Session, Choose One

Creating a Culture of Safety Together

Donna Provenzano, Patricia O’Hanlon, Linda Waddell

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Patient Family Advisors in Merger and Acquisition

Mary Lynne Knighten, Alice Gunderson, Derek Drake, Clarice Crossley

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Health Literacy: Please Don’t Ask if I Understand

James Harrison, Melissa Wurst, Martha Carnie

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12:15 – 1:15 pm Shared Learning Session and Closing Comments

Shared Learning Session: Moving Ideas into Action in a Virtual World
Sue Collier, Tara Bristol Rouse, Lindsey Galli

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